Carol Kinsey Goman, Ph.D., is an inspiring, entertaining, and informative presenter, whose goal is to help you become even more successful – to develop the skills and strategies that build powerful workplace relationships, motive the people you lead to achieve great things, and give you the confidence to take that next step forward.
You will walk away with a variety of unconventional but highly effective strategies that you can translate immediately into your own concrete formulas for success.
Carol offers energizing,
full- and half-day
The Silent Language of Leaders: How Body Language Can Help – or Hurt – How You Lead
Body language is the management of time, space, appearance, posture, gesture, touch, facial expression, eye contact, and voice. When your verbal and nonverbal messages are out of alignment, communication suffers and your messages are weakened. Body language that supports your goals is the key to your effectiveness – to your ability to project confidence, build relationships of trust, inspire your team, and present content convincingly.
• The two sets of nonverbal signals people look for in leaders – and the circumstances that make one more effective than the other.
• Five mistakes you can expect people to make when they read your body language.
• How to project confidence and charisma, even in difficult times.
• How to tell what people really feel about what you just said.
None of Us is Smarter Than All of Us: The Power of Collaborative Leadership
Creating collaborative teams that are networked to span organizational boundaries requires a new leadership model – one that replaces command and control with trust and inclusion. The leader’s new role is to encourage employees to see themselves as empowered and valued contributors and to help them build their knowledge base, expand their personal networks, and to offer their ideas and perspectives in service of a common goal. This program will give you the insight and skills to build collaborative relationships and to create an environment in which people choose to participate and contribute.
• Why people don't tell what they know - and how to overcome those barriers.
• The collaborative behaviors of effective leaders.
• How to build the 5 levels of trust needed for a collaboration.
• The key elements of a face-to-face collaborative meeting.
• The crucial link between leadership, collaboration, and body language.
Body Language for Women Leaders: Traps and Tips for Women Who Want to Make an Impact
When first introduced to a leader, followers immediately and unconsciously assess her for warmth (empathy, likeability, caring) and authority (power, credibility, status). “Warm” leaders connect with staff in a way that makes people want to do a great job because of that personal connection, affection and respect. But employees also look for leaders who project status and authority, who make them feel secure, and whom they believe can follow through and achieve results. Women are champions in the warmth and empathy arena, but lose out with power and authority cues—mostly because they fall prey to ten common body language traps.
• Ten body language signals that rob you of your authority.
• How to project confidence and credibility – without saying a word.
• Nonverbal communication tips when dealing with men.
• Reading others from head to toes – tips to enhance your natural talent.
This Isn’t the Company I Joined: Leading People Through Continuous Change
Rapidly changing technologies make yesterday's choices obsolete. The turbulent economy increases pressure to "do more with less." Companies rely on a shifting stream of alliances -- competitors one day and partners the next, and sometimes both at the same time. Corporate restructuring is an annual affair. Mergers and acquisitions are on the rise. Customers are demanding "better, faster, cheaper" everything. Competition is fierce. The pace of change is accelerating. And employees are increasingly skeptical about committing to business strategies that are constantly being redefined. This program will give you strategies for leading people through the tsunami of change that is turning our organizations upside down.
• The 5 biggest mistakes leaders make when managing change.
• The difference between incremental and discontinuous change - and the emotional literacy needed to lead people through both.
• The body language – emotional contagion – organizational change connection.
• How to help people in your organization (or team or department) go from "surviving change" to "thriving on change."
Building Relationships and Closing the Deal: Body Language for Sales and Negotiation
How convincing you are in sales and negotiation depends on how well you articulate a winning position. It is also strongly influenced by unconscious factors such as the way your body postures match the other person, the level of physical activity as you talk, the amount of eye contact you use, and the degree to which you set the tone – literally – of the conversation. For example: We make major decisions about one another – assessing credibility, trustworthiness, confidence, power, status, and competence – within the first few seconds of meeting. Once someone mentally labels you as “likeable” or “un-likeable,” “powerful” or “submissive,” everything else you do will be viewed through that filter.
• How to make a positive first impression in less than twenty seconds seconds.
• How to read quickly and accurately the nonverbal signals of deception, uncertainty, resistance, and “ready to buy.”
• How to use body language to build and maintain rapport throughout the interaction.
• Strategies for dealing with nonverbal resistance.