The Nonverbal Advantage
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Today at Amazon.com
$19.95
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Peter Drucker once stated, "The most important thing in communication is hearing what isn't said." That's because the silent signals of nonverbal communication tend to reveal underlying motives and emotions - fear, honesty, joy, indecision, frustration - and much more. The tiniest gesture, like the way your co-workers stand or enter a room, often speaks volumes about their confidence, self-worth, and credibility. And the way you sit, stand or look at others reveals more about your true intent than you may realize.
Professionals who accurately decode the nonverbal signals of others, and use body language that is aligned with the attitudes they want to project, gain a competitive advantage in business. And that applies to whatever business they are in!
- Learn how to accurately read body language by using the five "Cs" - context, congruence, clusters, consistency, and culture.
- Understand the messages people are sending you - from their heads to their feet.
- Discover how your nonverbal communication is enhancing or destroying your credibility.
- Learn to use body language that projects confidence and charisma.
- Discover how to translate nonverbal signals across cultures.
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"This Isn't The
Company I Joined"
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book Today at Amazon.com
$29.95
For volume discount pricing, email CGoman@CKG.com
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"Given
proper leadership, workers are resilient and resourceful people
who can thrive on change, even when their world is turned upside
down," says Carol Kinsey Goman. In fact, she says, "upside
down is an exciting place to be." But modern leaders need
to work smarter than ever to assure their organizations remain
productive. This new edition, written primarily for leaders
who must keep pace with the way a new work force thinks and
acts, offers perspective on the
fragile art of employee motivation.
* Learn how corporate leaders communicate ahead of change to
build
employee savvy and support.
* Discover how some companies increase employee commitment by
including workers in the strategy-development process.
* Understand the six characteristics you can use as guides to
help
determine which employees will deal most successfully with change.
* Learn why people are reluctant to share what they know and
how
knowledge hoarding can be countered to unblock the flow of
information.
* Find out what happens when employees are asked to transition
from
"unconditional loyalty to the organization" to "informed
commitment
to business success."
"This book is filled with so much wisdom that it should
be required reading for all those who aspire to be leaders.
I would pair it with Jim Collins' Good to Great as the two
most important guides for leaders today."
Jon Masters, Chairman, Masters Governance Consulting
"Carol
Kinsey Goman uses the insights of top corporate leaders to
show how change-adept executives actually thrive in a changing
business world."
Joseph P. Pieroni, President, Sankyo Pharma Inc.
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Ghost
Story
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book Today at Amazon.com
$19.95
For volume discount pricing, email CGoman@CKG.com
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GHOST
STORY
A Modern Business Fable
Lying untapped within the workforce is a source of
power that resides in the ideas and experiences of individuals.
Once combined, this "cumulative wisdom" has the
potential to become an organization's strongest competitive
advantage.
Ghost Story is a business fable about the power of collaboration.
The story begins when the heroine, Dot (short for Dorothy),
becomes the newest member of a cross-functional team formed
to solve a major corporate problem. Intimidated by other
members, and overwhelmed by the fact that the rotating leadership
position will be hers the following Monday, Dot sits alone
in the team's conference room Friday evening, commiserating
with "her only friend in the place," a bonsai tree.
When the tree starts talking back, the reader and Dot are
swept into a fantasy world where Dot is again asked to lead
a team. Although her team members are unique - this time they
include a magpie who hoards information, a 5-and-a-half-foot
tall index finger who blames her mistakes on others, a pig
in an Admiral's costume who "protects" staff by
keeping them uninformed, the 3-year old head of IT who speaks
only "dribble", and a Martian who is afraid to contribute
because he's an outsider - their reasons for refusing to collaborate
are all too familiar. Dot's adventures in this parallel universe
mirror her real-life challenges. By the end of the book, Dot
learns why team members aren't telling each other what they
know and is able to help them see the advantages of open collaboration.
"Captivating story with lots a characters that people
will recognize and relate to. The messages are clear and powerful
for everyone working in our networked society."
Nigel Oxbrow, Founder and Chief Executive, TFPL Ltd, London
"I am struck by how easy this method is to teach individuals
what is not appropriate for effective team performance without
offending them. At the same time, you insert the how they
should be thinking and adjusting their approaches. I think
that is the key value of this story."
Robert H. Buckman, Chairman of the Executive Committee
- Board of Directors, Bulab Holdings, Inc., holding company
of Buckman Labs
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The Human Side of High-Tech
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$29.95
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There
are several reasons why I rate this book so highly. Here are
three: Goman provides an in-depth analysis of HOW various
high-tech companies are creating a decisive competitive advantage
for themselves by attracting and keeping superior talent;
she explains HOW virtually all other organizations (including
companies) can do so also; finally, she explains why companies
such as Lotus, Cisco Systems, Autodesk, i2 Technologies, and
PeopleSoft are "still in the process of evolving."
Goman agrees with Debra Engel (former head of HR at 3Com)
that it took four hundred years for business organizations
to operate successfully in the Industrial Age. "We
are only beginning to understand how to operate in the "Information
Age." In essence, that is the challenge that Goman's
brilliant book addresses with eloquence as well as insight.
Reviewed by Eastbook.com |
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Adapting
To Change
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$15.95
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Change
is the most pervasive influence within today's workplace.
This book is filled with techniques to help individuals not
only survive change, but to actually thrive on it.
"You
have captured the key elements that we are facing in our changing
world Those who keep up will do very well and others,
I'm afraid will be passed over."
Charles Lynch, Chairman, Fresh Choice Inc.
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Change-Busting:
50 Ways to sabotage organizational change
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the Book Today!
$8.95
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If
change in your organization is no laughing matter, maybe it
should be! This best-selling cartoon book is filled
with humor and insight.
"After
receiving your cartoon book at the Change 98 Conference in
London, I'd like to order 20 more copies for a client in Switzerland."
Andrea Jackman, Ashridge Consulting
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