Endorsements

"Goman has written an important book that shows why knowledge sharing is
essential for organizational and personal success. She uses an
easy-to-read fable that tells the reader how to unlock the kind of
collaborative creativity that brings results to the bottom line."
Robert L. Dilenschneider, CEO, The Dilenschneider Group

"What a lovely story! I spent an early Sunday morning going through this
adventure that I reached through the refrigerator door. I have the feeling
that I am that 'Little Man' that is running around putting messages up on
the walls. It seems as though I have been doing that for years now. I
could really relate to him. And, the others, I have seen them all at one
time or another. I am struck by how easy this method is to teach
individuals what is not appropriate for effective team performance without
offending them. At the same time, you insert the how they should be
thinking and adjusting their approaches. I think that is the key value of
this story."
Robert H. Buckman, Chairman of the Executive Committee - Board of Directors
Bulab Holdings, Inc., President, Applied Knowledge Group, Inc.

"Captivating story with lots a characters that people will recognize and
relate to. The messages are clear and powerful for everyone working in our
networked society."
Nigel Oxbrow, Founder and Chief Executive, TFPL Ltd, London

"This is an attractive and well written moral tale that neatly encapsulates
some of the key lessons in building a community, it would provide a useful
stimulus to group discussion."
Dave Snowdon, Director of the Cynefin Centre for Organisational Complexity,
IBM Global Services

"I was delighted that you choose to use story-telling as a way of sharing
knowledge in your book. We have found this to be one of the key ways in
which knowledge is shared in organizations. In Ghost Story this was
essentially a turning-point for the team. It really highlights the fact
that many business problems are in essence a variation on a theme or
previous experience. I thought the roles each played did a great job of
highlight key challenges in knowledge sharing."
Michael Loria, Advanced Collaboration, Lotus Development

"It's always easier for us to see why others aren't communicating. The
characters in Ghost Story humanize the issue of why companies don't share
information. We've all met these characters. In fact, we've all been these
characters!"
Mark Johnson, President & Creative Director, The Understanding Business

"Ghost Story will be a welcome relief to those who find most books on
organizational communications too theoretical and dry. Through her use of
fantasy and whimsy, Goman brings organizational issues to life in a fun and
humorous fashion, and creates what could become a classic business fable."
David Moorcroft, Senior Vice-President, RBC Financial Group

"I finished Ghost Story over the weekend and found it to be delightful and
inspiring."
Judy Voss, Director, Professional Development, Public Relations Society of
America